It was refreshing to have hired a service that was competent and seamless throughout the entire process. Peggy was pleasant and helpful in scheduling a time that best fit into my schedule. Aaron and Adam were prompt and efficient at cleaning my chimney while explaining the process and providing solutions for maintaining a clean chimney throughout the year. They are clearly very knowledgable and experienced with their work. I highly recommend SweepMasters for anyone needing service to their chimney. Keep up the quality work.
Awesome job from Peggy in the office to Nathan in the field. Honest and helpful. Explained everything. I even got to watch
the video of my chimneys, Would highly recommend this company and am passing this company on to my neighbors!!!!
- Meg C.
I called SweepMasters to set an appointment for a cleaning and inspection on the chimney at the house we purchased less than two years ago.
Peggy was awesome when I explained that we have been having issues with squirrels falling down the chimney as well. She explained the process, pricing, and options for keeping out the squirrels, keeping price and budget in mind.
The sweepers arrived promptly per the appointment time and got straight to work. They were polite, professional, and very efficient at accomplishing the work.
I would recommend SweepMasters to anyone and will likely be using them again.
- Glenn Y.
The technicians from SweepMasters arrived on time, and were very friendly and knowledgeable. After looking at the caps, they determined that one needed to be replaced, but the other needed just additional mesh to keep animals out, which saved us $100. I appreciated their honesty and professionalism. I would recommend them for any chimney job.
- Alena H.
Aaron is knowledgeable, friendly, and provided expedient, fantastic service with my chimney inspection. He's very reliable and easy to work with. I highly recommend him. Five star worker!
- Rebecca S.
I had scheduled a sweep and chimney cap, thinking I need the sweep due to a family of birds who had been living in my chimney. The cleaners inspected the chimney for me, told me I did not need it swept, removed the nest and installed the cap. Cap has a lifetime warranty, which I did not expect. Talked to me for a bit about my fireplace, which is new to me. Prompt, great service.
- Brooke K.
Nathan and his co-worker were timely, efficient, and friendly. They explained everything clearly and, importantly, did not try to sell me "nice to have" services that weren't needed (I have experienced this in the past with other guys). Consider me a repeat customer!
- Eric P.
We were very pleased with the prompt service, friendliness and efficiency of SweepMasters. They were able to accommodate our schedule and cleaned out our clogged dryer vent system along with replacing the vent trap on the exterior of the house. Definitely would recommend.
- Beth R.
I asked SweepMasters to come in and repair/replace parts of my chimney that another "big" chimney service company had inspected and claimed I needed "lots of repair" on. SweepMasters gave me a verbal quote that was substantially less than what the "big company" quoted and more in line with what the uninflated price should be. On the day of service, the technician looked at the chimney and stated that the "big company" was incorrect...and there was hardly anything wrong with the chimney structurally. It turns out the "big company" was trying to fleece me out of some money. SweepMasters could have went ahead and did the job and taken my money, but they were HONEST and said that the chimney didn't warrant the repairs that were originally scheduled. I opted to not move forward with the repairs, and SweepMasters didn't charge me a dime for their trouble. I can't say enough about the professionalism and honesty this company exhibits. It's rare to see a company more interested in customer service and satisfaction than making a profit these days. I will definitely be using them from now on for all my chimney services as they have won a customer for life with their honesty. Highly recommend!!
- Basil K.
We were very pleased with this company's service. They scheduled a quick appointment when requested and were very courteous and professional. We highly recommend them and will use them again when needed.
- Melissa M.
This is the best SweepMasters Professional Chimney Service I ever had believe or not. I have almost more then 20 years in the customer service field myself and know exactly how you should be treated as a customer. I signed up online to have our chimney clean and next thing I knew I got a quick call from Peggy who was so helpful in setting up my appointment. Not having wait to see if and when someone would be calling or replying back was really nice for once. She made me feel comfortable in asking her any questions and concern that I had about the chimney. I had two other companies to pick from and I'm so thankful that Peggy at had called me first. She not only help me with the chimney situation but helped my mother and with our furnace problem as she knew someone that would help us out that also.
As for Nathan and Daniel who came and service our chimney for us today, they were so great in what the do. They had explained everything to us what we should do and not do. It was a wonderful experience! I would recommend SweetMasters Professional Chimney Services to anyone who need their chimney service. Not only the price was reasonable but the customer service was beyond extraordinary! Keep up the good work guys!!! I will always have you guys to service my chimney.
- Your # 1 Fan! Sathia
Very reasonable price to clean and inspect my fireplace/chimney. Pointed out issues and repair prices. Even took a look at my gutters and got a bird nest out! Very friendly . P.s. I did compare them with 3 other companies. So glad I did-they're great.
- Jennifer G. (Arlington, VA)