It was refreshing to have hired a service that was competent and seamless throughout the entire process. Peggy was pleasant and helpful in scheduling a time that best fit into my schedule. Aaron and Adam were prompt and efficient at cleaning my chimney while explaining the process and providing solutions for maintaining a clean chimney throughout the year. They are clearly very knowledgable and experienced with their work. I highly recommend SweepMasters for anyone needing service to their chimney. Keep up the quality work.
I called SweepMasters to set an appointment for a cleaning and inspection on the chimney at the house we purchased less than two years ago.
Peggy was awesome when I explained that we have been having issues with squirrels falling down the chimney as well. She explained the process, pricing, and options for keeping out the squirrels, keeping price and budget in mind.
The sweepers arrived promptly per the appointment time and got straight to work. They were polite, professional, and very efficient at accomplishing the work.
I would recommend SweepMasters to anyone and will likely be using them again.
- Glenn Y.
The technicians from SweepMasters arrived on time, and were very friendly and knowledgeable. After looking at the caps, they determined that one needed to be replaced, but the other needed just additional mesh to keep animals out, which saved us $100. I appreciated their honesty and professionalism. I would recommend them for any chimney job.
- Alena H.
Aaron is knowledgeable, friendly, and provided expedient, fantastic service with my chimney inspection. He's very reliable and easy to work with. I highly recommend him. Five star worker!
- Rebecca S.
I had scheduled a sweep and chimney cap, thinking I need the sweep due to a family of birds who had been living in my chimney. The cleaners inspected the chimney for me, told me I did not need it swept, removed the nest and installed the cap. Cap has a lifetime warranty, which I did not expect. Talked to me for a bit about my fireplace, which is new to me. Prompt, great service.
- Brooke K.
Nathan and his co-worker were timely, efficient, and friendly. They explained everything clearly and, importantly, did not try to sell me "nice to have" services that weren't needed (I have experienced this in the past with other guys). Consider me a repeat customer!
- Eric P.
We were very pleased with the prompt service, friendliness and efficiency of SweepMasters. They were able to accommodate our schedule and cleaned out our clogged dryer vent system along with replacing the vent trap on the exterior of the house. Definitely would recommend.
- Beth R.
I asked SweepMasters to come in and repair/replace parts of my chimney that another "big" chimney service company had inspected and claimed I needed "lots of repair" on. SweepMasters gave me a verbal quote that was substantially less than what the "big company" quoted and more in line with what the uninflated price should be. On the day of service, the technician looked at the chimney and stated that the "big company" was incorrect...and there was hardly anything wrong with the chimney structurally. It turns out the "big company" was trying to fleece me out of some money. SweepMasters could have went ahead and did the job and taken my money, but they were HONEST and said that the chimney didn't warrant the repairs that were originally scheduled. I opted to not move forward with the repairs, and SweepMasters didn't charge me a dime for their trouble. I can't say enough about the professionalism and honesty this company exhibits. It's rare to see a company more interested in customer service and satisfaction than making a profit these days. I will definitely be using them from now on for all my chimney services as they have won a customer for life with their honesty. Highly recommend!!
- Basil K.
We were very pleased with this company's service. They scheduled a quick appointment when requested and were very courteous and professional. We highly recommend them and will use them again when needed.
- Melissa M.
This is the best SweepMasters Professional Chimney Service I ever had believe or not. I have almost more then 20 years in the customer service field myself and know exactly how you should be treated as a customer. I signed up online to have our chimney clean and next thing I knew I got a quick call from Peggy who was so helpful in setting up my appointment. Not having wait to see if and when someone would be calling or replying back was really nice for once. She made me feel comfortable in asking her any questions and concern that I had about the chimney. I had two other companies to pick from and I'm so thankful that Peggy at had called me first. She not only help me with the chimney situation but helped my mother and with our furnace problem as she knew someone that would help us out that also.
As for Nathan and Daniel who came and service our chimney for us today, they were so great in what the do. They had explained everything to us what we should do and not do. It was a wonderful experience! I would recommend SweetMasters Professional Chimney Services to anyone who need their chimney service. Not only the price was reasonable but the customer service was beyond extraordinary! Keep up the good work guys!!! I will always have you guys to service my chimney.
- Your # 1 Fan! Sathia
Very reasonable price to clean and inspect my fireplace/chimney. Pointed out issues and repair prices. Even took a look at my gutters and got a bird nest out! Very friendly . P.s. I did compare them with 3 other companies. So glad I did-they're great.
- Jennifer G. (Arlington, VA)
My chimney damper was not working. I contacted SweepMasters to conduct a sweep and install an upper chimney damper. In the process of the chimney sweep, they discovered the existing damper did not work because of debris; after cleaning the debris the flute worked and they recommended not adding another - saving $500. They kept everything from getting dusty and gave us their chimney sweet special of $129, rather than the usual $149.
- Peter I. (Vienna, VA)
SweepMasters came to clean out my dryer vent and they were wonderful. Nathan was right on time and took care of the work promptly and for a very reasonable price. They cleaned up all the mess after they cleaned the vent out and explained everything that they did. I will definitely recommend them and use them again in the future.
- Amanda D. (Alexandria, VA)
Many thanks for a great job. The tech was very thorough and professional. Most definitely recommend.
- D.K. (Arlington, VA)
Recently had a major chimney repair completed. Cost was very competitive and the job was very well done. Quality work and good prices... can't be beat. Highly recommend.
- R.W. (Reston, VA)
Was happy with the service. Will use again. Thanks!
- W.S. (Springfield, VA)
Excellent service at a great price. I highly recommend. The service was excellent, on time and they answered all my questions on upkeep. I will definitely use them next time.
- C.S. (Reston, VA)
Honest and reliable. Did a great job. See you again next year!
- N.J. (Oakton, VA)
Very pleased with our recent chimney cleaning experience. Thorough job, no mess, and a good price. Will use again.
- M.O. (Vienna, VA)
The technician was very knowledgeable and courteous. We received very good service. I would recommend.
- B.F. (Centreville, VA)
Excellent job. Great service at a great price.
- J.A. (Herndon, VA)
Very pleased with the chimney repair work done. Highly recommend.
- F.R. (Chantilly, VA)
I want to thank you for a job well done. The technician was very professional and helpful.
- S.H. (Falls Church, VA)
Our service was the best. Thanks. Great prices too.
- T.J. (Alexandria, VA)
Great service! We had Sweep Masters repoint the top of our chimney and fix the damper handle in the fireplace. The technician was very personable and professional. We highly recommend this company!
- H.L. (Falls Church, VA)
The technicians arrived "on time" and did a very professional cleaning of my dryer vent. It was over 9 years since I have cleaned it and they found a few birds nests and "tons" of lint. They also recommended that we install a bird cover over our vent to avoid any new nests in the future... The technicians did a superb job and I will definitely recommend SweepMasters in the future!
- P.G. (Centreville, VA)
I just had my chimneys cleaned and I have to tell you that I am just delighted with the service I received from your company. Thank you very much.
- K.D. (Vienna, VA)
This company did a great job on inspecting and cleaning my chimney. The technician was prompt, did a professional job, answered my questions, and the price can't be beat. Honest and reliable service. I will definitely use them again and definitely recommend.
Excellent professional chimney sweeping &cleaning service in the Fairfax VA area. The guys are reliable and on time and do a great job. Thanks.
- L. (Fairfax, VA)
Courteous, efficient, clean, and competent. They called the day before to give me a better idea of when they would arrive, and they called when they were 30 minutes away. They came in, cleaned the fireplace and chimney, and were very polite while they did it. No mess, no dust. Best of all, no hard sell on other services, just recommendations. I'm going to set up a regular annual schedule with these folks so I won't use someone else by mistake.
- D.D. (Arlington, VA)
Used SweepMasters to clean our chimney and install a chimney cap. They called us in advance and arrived on time. The technician was very courteous and helpful, answering all my questions. They did a full inspection and provided recommendations. No hard sell. Well priced and very professional service. Pleasure to do business with. Will use again!
We recently used Sweepmasters to clean our chimney. They did a super job and we are very pleased with the service we received. In addition to cleaning our chimney, we also had a problem with our damper which they fixed for us while they were here at no charge! They provide personal service and the technicians are courteous, competent and they do thorough work. We found Sweepmasters to be very reasonably priced and best of all honest. They are definitely on our call list for next year! If you are looking for a chimney sweep company you can trust, I highly recommend Sweepmasters Chimney Service.
- L.S. (McLean, VA)
These guys are terrific! They did a great job and I am very happy with both the chimney and dryer vent services I received. The technicians were very professional and thorough, as well as very helpful and considerate. They took the extra time to answer my questions and I felt like I received truly personal service. I received outstanding service and I will definitely use them again as well as recommend them to my friends.
- Reseller79 (VA)
Today we had our chimney inspected and cleaned by SweepMasters. Steve was pleasant, professional, and took care of everything very efficiently. Really great employee! And, I've never seen my fireplace as clean as it is now, even though we've used other chimney companies in the past. Thank you very much. Please do not hesitate to contact me if you'd like for me to recommend your company.
- G.T. (Arlington, VA)
I just wanted to express our gratitude for the professionalism and service we received today from a member of your team, Daniel. The location and size of our washer/dryer was incredibly inconvenient for a dryer vent cleaning, yet he was more concerned that he didn't dirty the floor or damage any surrounding walls despite the job at hand. I have to say it is very hard to find such quality service these days and very much appreciate the work. We will return to your company for a chimney sweep after the winter season due to our experience.
- B.M. (Reston, VA)
Nathan and David were on time, very friendly, and provided great, quick service. I had an appointment to have my gutters cleaned by a different earlier in the morning; not only did they not show up, but did not return my calls to reschedule. When I mentioned that to Nathan, he informed me his company also provided gutter cleaning services - what a great help! They were in and out in 30 minutes after cleaning both my gutters and the chimney. Without a doubt, I would recommend them to anybody who asks, and most certainly use their services again. Thank you!!
- N.F. (Centreville, VA)
We had emailed sweep masters last minute after a ridiculous demand from our landlord two days before the lease was up. We got a response the next day, and they attempted to come out the following day, but it was pouring rain the whole day so they had to move all their appointments. Just the fact that they were going to accommodate us with such short notice was amazing. They ended up having to push because of the rain and they showed up a few days later and completed the job. Peggy helped us with the scheduling and followed up with us after the completion to make sure we were all set to accommodate the land lords demands. The company all in all was easy to work with, did a great job, and was very flexible to meet any twists.
- T.T. (Potomac Falls, VA)
We had used Sweepmasters in the past and were very impressed with their timeliness, professionalism, quality of work, and commitment to client satisfaction. So when it came time to sell my house the buyer asked for a chimney cleaning and some additional work. We called Sweepmasters and they sensed the urgency of needing service so we could close timely. They came, did what needed to be done and did so cheerfully in spite of heat of the day and the late hour. Even after that I had to call Peggy in the office and asked her to send me a copy of the original invoice as the carbon copy I had could have been difficult to read for the closing agent. She was able to send me an email with copy attached within 5 minutes. Excellent service !!
- S.C. (Bristow, VA)
- A.B. (Chantilly, VA)